Clinical Governance
What CQC Means for You
Choosing where to have a treatment means trusting how a clinic is run, not just who performs it. Here is how ours is held to account.
The same standard as the places you never question
Light Touch Clinic is registered with, and inspected by, the Care Quality Commission: the independent regulator of health and care in England. Most aesthetic clinics are not. This page explains the difference and why we think it matters.
The Care Quality Commission (CQC) is the body that registers and inspects GP surgeries, dental practices, care homes and hospitals, holding them all to the same fundamental standards of safety and quality.
Being CQC-registered puts us, a doctor-led aesthetic clinic in Weybridge, under the same regulatory framework as the institutions you would never think to question.
GP surgeries
CQC-Registered
Dental practices
CQC-Registered
Care homes
CQC-Registered
NHS & private hospitals
CQC-Registered
We Do Not Have to Be Registered.
We Choose to Be.
This is the part most people are surprised by. The majority of aesthetic clinics in the UK are not CQC-registered, because the law does not require them to be. Many of the most common treatments fall outside the activities the CQC regulates, which means a clinic can operate entirely legally with no independent oversight of how it is run. We made the decision to register anyway.
Independently assessed. Not self‑reported.
Why We Do It
Honestly, it would be easier and cheaper not to. We do it because it holds us to a higher standard than the law requires.
We would rather be assessed against an external standard than set our own.
It also matters to us that you can feel confident about where you are being treated. The aesthetics industry has seen a steady rise in settings offering medical procedures with little independent oversight. A properly regulated clinical environment is a deliberate alternative to that, and, unlike a promise, it is something you can verify.
What This Means for You
If you are treated at our clinic, you are somewhere regulated to the same standard as your GP surgery or your dentist. That is the assurance CQC registration is designed to give you: independent, evidenced, and not dependent on our word for it. Our clinical care is doctor-led, and you are welcome to ask us anything about how the clinic is run.
If Something Goes Wrong
Every CQC-registered provider must have a clear route for flagging concerns or making a complaint. At our clinic, complaints are handled by our Practice Manager, Selma van den Bosch, who will respond to you directly. You can raise a concern at any time through our contact page or by speaking to any member of the team.
